Terms & Conditions

These terms govern your use of the Junaid Ideas online store and any purchase of power tools, hardware, workshop equipment or DIY products from us.

1.Acceptance of Terms

By accessing our website, creating an account or placing an order with Junaid Ideas, you confirm that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

You must be at least 18 years of age, or have the consent of a parent or legal guardian, to place an order with us.

2.Products & Orders

We make every effort to describe our products accurately, including specifications, voltage ratings, accessories and country of origin. Minor variations in packaging, finish or included accessories may occur between production batches.

  1. All orders are treated as an offer to purchase and remain subject to our acceptance and stock availability.
  2. We may cancel or limit an order where a product is unavailable, a pricing error has occurred, or the order appears fraudulent.
  3. Order confirmations are sent by email or WhatsApp; please review your details and notify us immediately of any error.
  4. Changes or cancellations can only be accommodated before an order has been dispatched.

3.Pricing & Payments

All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. Because our range is imported, prices may change without prior notice due to exchange rates, duties and supplier revisions.

  • Accepted payment methods include bank transfer, card payment and cash on delivery where available.
  • Orders are processed only after payment is confirmed, except for approved cash-on-delivery orders.
  • Shipping charges, if any, are shown at checkout before you confirm your order.
  • In the event of an obvious pricing error, we will contact you to confirm or cancel the order.

4.Shipping & Delivery

We deliver nationwide across Pakistan through trusted courier partners. Orders are usually dispatched within 1–2 working days, with delivery typically taking 2–5 working days depending on your location.

  • Delivery timelines are estimates and are not guaranteed.
  • Delays caused by couriers, weather, public holidays or incorrect addresses are outside our control.
  • Please inspect the parcel at the time of delivery and report visible transit damage immediately.
  • Risk in the goods passes to you once the order has been delivered to the address provided.

5.Returns & Refunds

If a product arrives damaged, defective or is not what you ordered, contact us within 7 days of delivery with your order number, photographs and a short description of the issue.

  1. Returned items must be unused and in their original packaging with all accessories and documentation.
  2. Consumables, blades, bits, cutting accessories and items damaged through misuse are not eligible for return.
  3. Approved refunds are processed to the original payment method within 7–14 working days of inspection.
  4. Return shipping costs are borne by the customer unless the return is due to our error.

6.Warranty Disclaimer

Where a manufacturer or brand warranty applies, it is provided directly by that manufacturer or its authorised service partner and is limited to the terms of that warranty. Junaid Ideas facilitates warranty claims but does not extend or replace them.

Warranty cover does not apply to normal wear and tear, overloading, incorrect voltage or power supply, unauthorised repairs or modifications, or use beyond the product’s intended purpose. Except as required by law, products are supplied “as is” without further warranties of any kind.

7.Intellectual Property

All content on this website — including the Junaid Ideas name and logo, text, product descriptions, photography, graphics and page layout — is owned by Junaid Ideas or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish or use our content for commercial purposes without our prior written permission. Third-party brand names and trademarks remain the property of their respective owners.

8.User Responsibilities

  • Provide accurate, complete and current contact, billing and delivery information.
  • Keep your account credentials confidential and notify us of any unauthorised use.
  • Use all tools and equipment strictly in accordance with the manufacturer’s instructions and safety guidelines.
  • Ensure the product you select is suitable for your intended application and local power supply.
  • Refrain from any unlawful, abusive or fraudulent use of our website or services.

9.Limitation of Liability

To the fullest extent permitted by law, Junaid Ideas shall not be liable for any indirect, incidental or consequential loss, including loss of profit, loss of use, project delays or damage arising from improper installation, misuse or unsafe operation of any product purchased from us.

Our total liability in relation to any order shall not exceed the amount actually paid by you for the product giving rise to the claim.

10.Privacy Reference

Any personal information you share with us is handled in accordance with our Privacy Policy, which explains what we collect, how it is used and how it is protected. By using our website, you also consent to the practices described in that policy.

11.Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our products, operations or legal requirements. The revised version becomes effective as soon as it is published on this page, and continued use of our website constitutes acceptance of the updated terms.

12.Contact Information

For any questions about these terms, your order or a warranty claim, please reach out to us:

  • Email: info@junaidideas.com
  • Phone / WhatsApp: +92 312 6100065